Apply on Plarium’s site →

External Player Support Agent (Mech Arena)

Plarium · Lviv · Remote

Mid Player Support Remote Posted 2026-11-03 Full time
Apply on Plarium’s site →

External Player Support Agent (Mech Arena) (Mech Arena) | Plarium vacancy | company.plarium.com (self.__next_s=self.__next_s||[]).push(["https://cdn-ukwest.onetrust.com/consent/0da282c9-44f4-4532-a720-6b7375912563/OtAutoBlock.js",{"type":"text/javascript"}]) (self.__next_s=self.__next_s||[]).push(["https://cdn-ukwest.onetrust.com/scripttemplates/otSDKStub.js",{"data-document-language":"true","type":"text/javascript","data-domain-script":"0da282c9-44f4-4532-a720-6b7375912563"}]) (self.__next_s=self.__next_s||[]).push([0,{"type":"text/javascript","children":"function OptanonWrapper() {}","id":"oneTrust-function"}]) (self.__next_s=self.__next_s||[]).push([0,{"children":"history.scrollRestoration = \"manual\"","id":"scrollRestoration"}])

:root {

--bprogress-color: #fd5300;

--bprogress-height: 2px;

--bprogress-spinner-size: 18px;

--bprogress-spinner-animation-duration: 400ms;

--bprogress-spinner-border-size: 2px;

--bprogress-box-shadow: 0 0 10px #fd5300, 0 0 5px #fd5300;

--bprogress-z-index: 99999;

--bprogress-spinner-top: 15px;

--bprogress-spinner-bottom: auto;

--bprogress-spinner-right: 15px;

--bprogress-spinner-left: auto;

}

.bprogress {

width: 0;

height: 0;

pointer-events: none;

z-index: var(--bprogress-z-index);

}

.bprogress .bar {

background: var(--bprogress-color);

position: fixed;

z-index: var(--bprogress-z-index);

top: 0;

left: 0;

width: 100%;

height: var(--bprogress-height);

}

/* Fancy blur effect */

.bprogress .peg {

display: block;

position: absolute;

right: 0;

width: 100px;

height: 100%;

box-shadow: var(--bprogress-box-shadow);

opacity: 1.0;

transform: rotate(3deg) translate(0px, -4px);

}

/* Remove these to get rid of the spinner */

.bprogress .spinner {

display: block;

position: fixed;

z-index: var(--bprogress-z-index);

top: var(--bprogress-spinner-top);

bottom: var(--bprogress-spinner-bottom);

right: var(--bprogress-spinner-right);

left: var(--bprogress-spinner-left);

}

.bprogress .spinner-icon {

width: var(--bprogress-spinner-size);

height: var(--bprogress-spinner-size);

box-sizing: border-box;

border: solid var(--bprogress-spinner-border-size) transparent;

border-top-color: var(--bprogress-color);

border-left-color: var(--bprogress-color);

border-radius: 50%;

-webkit-animation: bprogress-spinner var(--bprogress-spinner-animation-duration) linear infinite;

animation: bprogress-spinner var(--bprogress-spinner-animation-duration) linear infinite;

}

.bprogress-custom-parent {

overflow: hidden;

position: relative;

}

.bprogress-custom-parent .bprogress .spinner,

.bprogress-custom-parent .bprogress .bar {

position: absolute;

}

.bprogress .indeterminate {

position: fixed;

top: 0;

left: 0;

width: 100%;

height: var(--bprogress-height);

overflow: hidden;

}

.bprogress .indeterminate .inc,

.bprogress .indeterminate .dec {

position: absolute;

top: 0;

height: 100%;

background-color: var(--bprogress-color);

}

.bprogress .indeterminate .inc {

animation: bprogress-indeterminate-increase 2s infinite;

}

.bprogress .indeterminate .dec {

animation: bprogress-indeterminate-decrease 2s 0.5s infinite;

}

@-webkit-keyframes bprogress-spinner {

0% { -webkit-transform: rotate(0deg); transform: rotate(0deg); }

100% { -webkit-transform: rotate(360deg); transform: rotate(360deg); }

}

@keyframes bprogress-spinner {

0% { transform: rotate(0deg); }

100% { transform: rotate(360deg); }

}

@keyframes bprogress-indeterminate-increase {

from { left: -5%; width: 5%; }

to { left: 130%; width: 100%; }

}

@keyframes bprogress-indeterminate-decrease {

from { left: -80%; width: 80%; }

to { left: 110%; width: 10%; }

}

Vacancies What's next? Send us your CV 1 1 Found your perfect job? Send us an up-to-date CV and, if applicable, a link to your portfolio. We typically respond within 5 working days.

Assessment Test 2 2 We may ask you to complete a test so we can assess your suitability for the role. After careful examination, we’ll send you feedback.

Technical Interview 3 3 We’ll get together on Google Meet or Zoom, which will be your opportunity to share details about your work experience, talk about the tasks and the team, and ask any questions.

Meeting with HR 4 4 Our HR representatives will ask about your career expectations, preferred working format, and your approach to teamwork. Here, you’ll also learn about professional development opportunities and company benefits.

Job Offer 5 5 If you’re successful at the interview, we’ll make you a formal job offer. If you accept, we’ll help you with any required legal documentation, prepare for your first day, and ensure you’ve got the necessary equipment.

Welcome to the Team! 6 6 We work remotely and in offices in Ukraine and Poland. You will meet your team online and start the onboarding process.

Stay in Touch If you don’t succeed the first time, don’t be discouraged. Keep an eye out for new vacancies via our official channel on Telegram .

Other Vacancies .css-b62m3t-container{position:relative;box-sizing:border-box;} .css-7pg0cj-a11yText{z-index:9999;border:0;clip:rect(1px, 1px, 1px, 1px);height:1px;width:1px;position:absolute;overflow:hidden;padding:0;white-space:nowrap;} .css-1yx230z-control{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;cursor:default;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-box-flex-wrap:wrap;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-box-pack:justify;-webkit-justify-content:space-between;justify-content:space-between;min-height:38px;outline:none;position:relative;-webkit-transition:all 100ms;transition:all 100ms;background-color:hsl(0, 0%, 100%);border-color:hsl(0, 0%, 80%);border-radius:0;border-style:solid;border-width:1px;box-shadow:0 10px 35px 0 rgba(0, 0, 0, 0.2),0 15px 0 -10px var(--gray400);box-sizing:border-box;background:var(--corporateWhite);-webkit-box-shadow:0 10px 35px 0 rgba(0, 0, 0, 0.2),0 15px 0 -10px var(--gray400);border:0;border-spacing:0;border-collapse:separate;height:2.25rem;overflow:hidden;width:100%;z-index:3;}.css-1yx230z-control:hover{border-color:hsl(0, 0%, 70%);}.css-1yx230z-control:hover{border-color:hsla(0,0%,100%,.2);} .css-hqyyl8{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:grid;-webkit-flex:1;-ms-flex:1;flex:1;-webkit-box-flex-wrap:wrap;-webkit-flex-wrap:wrap;-ms-flex-wrap:wrap;flex-wrap:wrap;-webkit-overflow-scrolling:touch;position:absolute;overflow:hidden;padding:2px 8px;box-sizing:border-box;width:100%;height:100%;left:0;top:0;} .css-d65squ-singleValue{grid-area:auto;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--corporateBlack);margin-left:2px;margin-right:2px;box-sizing:border-box;bottom:0;left:0;line-height:2.25rem;position:absolute;right:0;top:0;padding:0 14px;font-size:16px;font-weight:400;text-transform:capitalize;cursor:pointer;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;margin:0;} Art .css-1hac4vs-dummyInput{background:0;border:0;caret-color:transparent;font-size:inherit;grid-area:1/1/2/3;outline:0;padding:0;width:1px;color:transparent;left:-100px;opacity:0;position:relative;-webkit-transform:scale(.01);-moz-transform:scale(.01);-ms-transform:scale(.01);transform:scale(.01);} .css-17pt307{cursor:pointer;position:absolute;right:0;top:0;bottom:0;padding-right:8px;} .css-1hyfx7x{display:none;} .css-1193brl-indicatorContainer{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-transition:color 150ms;transition:color 150ms;color:hsl(0, 0%, 80%);padding:8px;box-sizing:border-box;width:100%;height:100%;position:relative;top:12px;right:0px;}.css-1193brl-indicatorContainer:hover{color:hsl(0, 0%, 60%);}.css-1193brl-indicatorContainer svg{border-color:#787878 transparent transparent;border-style:solid;border-width:8px 5px;display:inline-block;height:0;width:0;} .css-8mmkcg{display:inline-block;fill:currentColor;line-height:1;stroke:currentColor;stroke-width:0;} Art General Marketing Game Design & Analytics 3D Environment Artist RAID: Shadow Legends Office : Kharkiv, Lviv, Warsaw Remote : Poland, Ukraine Character Concept Artist New Game Office : Barcelona, Kharkiv, Lviv, Warsaw Remote : Poland, Spain, Ukraine View all vacancies (self.__next_f=self.__next_f||[]).push([0]) self.__next_f.push([1,"1:\"$Sreact.fragment\"\n2:I[339756,[\"/_next/static/chunks/432ydemxq-160.js\"],\"default\"]\n3:I[837457,[\"/_next/static/chunks/432ydemxq-160.js\"],\"default\"]\n6:I[897367,[\"/_next/static/chunks/432ydemxq-160.js\"],\"OutletBoundary\"]\n7:\"$Sreact.suspense\"\na:I[897367,[\"/_next/static/chunks/432ydemxq-160.js\"],\"ViewportBoundary\"]\nc:I[897367,[\"/_next/static/chunks/432ydemxq-160.js\"],\"MetadataBoundary\"]\ne:I[563491,[\"/_next/static/chunks/0fdq3b0d_55qc.js\"],\"default\"]\n:HL[\"/_next/static/chunks/3batdr06-5jsd.css\",\"style\"]\n:HL[\"/_next/static/chunks/2785t2ytnlgfj.css\",\"style\"]\n:HL[\"/_next/static/chunks/0-pxihq3d7k5v.css\",\"style\"]\n:HL[\"/_next/static/chunks/3hdnfdyrd6uyt.css\",\"style\"]\n:HL[\"/_next/static/chunks/1cdax262isnon.css\",\"style\"]\n9:X\n"]) self.__next_f.push([1,"0:{\"P\":null,\"c\":[\"\",\"en\",\"career\",\"external-player-support-agent-mech-arena-456-1277\",\"\"],\"q\":\"\",\"i\":false,\"f\":[[[\"\",{\"children\":[[\"lang\",\"en\",\"d\",[\"i18n\"]],{\"children\":[\"(main)\",{\"children\":[\"career\",{\"children\":[[\"slug\",\"external-player-support-agent-mech-arena-456-1277\",\"d\",[]],{\"children\":[\"__PAGE__\",{},\"$undefined\",\"$undefined\",4096]},\"$undefined\",\"$undefined\",4096]},\"$undefined\",\"$undefined\",4096]},\"$undefined\",\"$undefined\",4096]},\"$undefined\",\"$undefined\",4112]},\"$undefined\",\"$undefined\",4112],[[\"$\",\"$1\",\"c\",{\"children\":[null,[\"$\",\"$L2\",null,{\"parallelRouterKey\":\"children\",\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$L3\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":[[[\"$\",\"title\",null,{\"children\":\"404: This page could not be found.\"}],[\"$\",\"div\",null,{\"style\":{\"fontFamily\":\"system-ui,\\\"Segoe UI\\\",Roboto,Helvetica,Arial,sans-serif,\\\"Apple Color Emoji\\\",\\\"Segoe UI Emoji\\\"\",\"height\":\"100vh\",\"textAlign\":\"center\",\"display\":\"flex\",\"flexDirection\":\"column\",\"alignItems\":\"center\",\"justifyContent\":\"center\"},\"children\":[\"$\",\"div\",null,{\"children\":[[\"$\",\"style\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"body{color:#000;background:#fff;margin:0}.next-error-h1{border-right:1px solid rgba(0,0,0,.3)}@media (prefers-color-scheme:dark){body{color:#fff;background:#000}.next-error-h1{border-right:1px solid rgba(255,255,255,.3)}}\"}}],[\"$\",\"h1\",null,{\"className\":\"next-error-h1\",\"style\":{\"display\":\"inline-block\",\"margin\":\"0 20px 0 0\",\"padding\":\"0 23px 0 0\",\"fontSize\":24,\"fontWeight\":500,\"verticalAlign\":\"top\",\"lineHeight\":\"49px\"},\"children\":404}],[\"$\",\"div\",null,{\"style\":{\"display\":\"inline-block\"},\"children\":[\"$\",\"h2\",null,{\"style\":{\"fontSize\":14,\"fontWeight\":400,\"lineHeight\":\"49px\",\"margin\":0},\"children\":\"This page could not be found.\"}]}]]}]}]],[]],\"forbidden\":\"$undefined\",\"unauthorized\":\"$undefined\"}]]}],{\"children\":[[\"$\",\"$1\",\"c\",{\"children\":[[[\"$\",\"link\",\"0\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/chunks/3batdr06-5jsd.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\",\"nonce\":\"$undefined\"}],[\"$\",\"link\",\"1\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/chunks/2785t2ytnlgfj.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\",\"nonce\":\"$undefined\"}],[\"$\",\"link\",\"2\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/chunks/0-pxihq3d7k5v.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\",\"nonce\":\"$undefined\"}],[\"$\",\"link\",\"3\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/chunks/3hdnfdyrd6uyt.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\",\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-0\",{\"src\":\"/_next/static/chunks/01t17l1dfm4vt.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-1\",{\"src\":\"/_next/static/chunks/0ep6x4hvodur8.js\",\"async\":true,\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-2\",{\"src\":\"/_next/static/chunks/0ypg8fbgrib8n.js\",\"async\":true,\"nonce\":\"$undefined\"}]],\"$L4\"]}],{\"children\":[[\"$\",\"$1\",\"c\",{\"children\":[null,[\"$\",\"$L2\",null,{\"parallelRouterKey\":\"children\",\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$L3\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":\"$undefined\",\"forbidden\":\"$undefined\",\"unauthorized\":\"$undefined\"}]]}],{\"children\":[[\"$\",\"$1\",\"c\",{\"children\":[null,[\"$\",\"$L2\",null,{\"parallelRouterKey\":\"children\",\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$L3\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":\"$undefined\",\"forbidden\":\"$undefined\",\"unauthorized\":\"$undefined\"}]]}],{\"children\":[[\"$\",\"$1\",\"c\",{\"children\":[null,[\"$\",\"$L2\",null,{\"parallelRouterKey\":\"children\",\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"errorScripts\":\"$undefined\",\"template\":[\"$\",\"$L3\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":\"$undefined\",\"forbidden\":\"$undefined\",\"unauthorized\":\"$undefined\"}]]}],{\"children\":[[\"$\",\"$1\",\"c\",{\"children\":[\"$L5\",[[\"$\",\"link\",\"0\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/chunks/1cdax262isnon.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\",\"nonce\":\"$undefined\"}],[\"$\",\"script\",\"script-0\",{\"src\":\"/_next/static/chunks/315rqewtx6af6.js\",\"async\":true,\"nonce\":\"$undefined\"}]],[\"$\",\"$L6\",null,{\"children\":[\"$\",\"$7\",null,{\"name\":\"Next.MetadataOutlet\",\"children\":\"$@8\"}]}]]}],{},null,false,null]},null,false,\"$9\"]},null,false,\"$9\"]},null,false,null]},null,false,null]},null,false,\"$9\"],[\"$\",\"$1\",\"h\",{\"children\":[null,[\"$\",\"$La\",null,{\"children\":\"$Lb\"}],[\"$\",\"div\",null,{\"hidden\":true,\"children\":[\"$\",\"$Lc\",null,{\"children\":[\"$\",\"$7\",null,{\"name\":\"Next.Metadata\",\"children\":\"$Ld\"}]}]}],null]}],false]],\"m\":\"$undefined\",\"G\":[\"$e\",[]],\"S\":false,\"h\":null,\"r\":\"$undefined\",\"s\":\"$undefined\",\"a\":\"$undefined\",\"l\":\"$undefined\",\"p\":\"$undefined\",\"d\":\"$undefined\",\"b\":\"oY4J5ybRNjtKcFK4AJX5F\"}\n"]) self.__next_f.push([1,"9:C\nb:[[\"$\",\"meta\",\"0\",{\"charSet\":\"utf-8\"}],[\"$\",\"meta\",\"1\",{\"name\":\"viewport\",\"content\":\"width=device-width, initial-scale=1, maximum-scale=1\"}]]\n"]) self.__next_f.push([1,"8:null\n"]) self.__next_f.push([1,"d:[[\"$\",\"title\",\"0\",{\"children\":\"External Player Support Agent (Mech Arena) (Mech Arena) | Plarium vacancy | company.plarium.com\"}],[\"$\",\"meta\",\"1\",{\"name\":\"description\",\"content\":\"Position of External Player Support Agent (Mech Arena) at Plarium. Want to join us? Check out the vacancy and send us your CV.\"}],[\"$\",\"meta\",\"2\",{\"name\":\"application-name\",\"content\":\"Plarium Company\"}],[\"$\",\"meta\",\"3\",{\"name\":\"generator\",\"content\":\"External Player Support Agent (Mech Arena) (Mech Arena) | Plarium vacancy | company.plarium.com\"}],[\"$\",\"meta\",\"4\",{\"name\":\"keywords\",\"content\":\"Plarium\"}],[\"$\",\"meta\",\"5\",{\"name\":\"robots\",\"content\":\"index, follow\"}],[\"$\",\"meta\",\"6\",{\"name\":\"sentry-trace\",\"content\":\"1fb8ee71665c45eab1732242e60e413c-8b36849f1edac2dd-1\"}],[\"$\",\"meta\",\"7\",{\"name\":\"baggage\",\"content\":\"sentry-environment=production,sentry-public_key=d4559fca266c463890b48c8b4a5b43a7,sentry-trace_id=1fb8ee71665c45eab1732242e60e413c,sentry-org_id=4504083511246848,sentry-transaction=%2F%5Blang%5D%2Fcareer%2F%5Bslug%5D,sentry-sampled=true,sentry-sample_rand=0.13915702682563513,sentry-sample_rate=0.4\"}],[\"$\",\"meta\",\"8\",{\"name\":\"google\",\"content\":\"notranslate\"}],[\"$\",\"meta\",\"9\",{\"name\":\"format-detection\",\"content\":\"telephone=no\"}],[\"$\",\"meta\",\"10\",{\"name\":\"mobile-web-app-capable\",\"content\":\"yes\"}],[\"$\",\"meta\",\"11\",{\"name\":\"x-ua-compatible\",\"content\":\"ie=edge\"}],[\"$\",\"meta\",\"12\",{\"name\":\"theme-color\",\"content\":\"#000000\"}],[\"$\",\"link\",\"13\",{\"rel\":\"canonical\",\"href\":\"https://company.plarium.com/en/career/external-player-support-agent-mech-arena-456-1277/\"}],[\"$\",\"link\",\"14\",{\"rel\":\"alternate\",\"hrefLang\":\"en-us\",\"href\":\"https://company.plarium.com/en/career/external-player-support-agent-mech-arena-456-1277/\"}],[\"$\",\"link\",\"15\",{\"rel\":\"alternate\",\"hrefLang\":\"uk-ua\",\"href\":\"https://company.plarium.com/ua/career/external-player-support-agent-mech-arena-456-1277/\"}],[\"$\",\"meta\",\"16\",{\"name\":\"format-detection\",\"content\":\"telephone=no\"}],[\"$\",\"meta\",\"17\",{\"name\":\"mobile-web-app-capable\",\"content\":\"yes\"}],[\"$\",\"meta\",\"18\",{\"name\":\"apple-mobile-web-app-title\",\"content\":\"Plarium Company\"}],[\"$\",\"meta\",\"19\",{\"name\":\"apple-mobile-web-app-status-bar-style\",\"content\":\"default\"}],[\"$\",\"meta\",\"20\",{\"property\":\"og:title\",\"content\":\"External Player Support Agent (Mech Arena) (Mech Arena) | Plarium vacancy | company.plarium.com\"}],[\"$\",\"meta\",\"21\",{\"property\":\"og:description\",\"content\":\"Position of External Player Support Agent (Mech Arena) at Plarium. Want to join us? Check out the vacancy and send us your CV.\"}],[\"$\",\"meta\",\"22\",{\"property\":\"og:url\",\"content\":\"https://company.plarium.com/en/career/external-player-support-agent-mech-arena-456-1277/\"}],[\"$\",\"meta\",\"23\",{\"property\":\"og:site_name\",\"content\":\"External Player Support Agent (Mech Arena) (Mech Arena) | Plarium vacancy | company.plarium.com\"}],[\"$\",\"meta\",\"24\",{\"property\":\"og:image\",\"content\":\"https://company.plarium.com/images/primary-logo.jpg\"}],[\"$\",\"meta\",\"25\",{\"property\":\"og:image:type\",\"content\":\"image/jpeg\"}],[\"$\",\"meta\",\"26\",{\"property\":\"og:image:width\",\"content\":\"1200\"}],[\"$\",\"meta\",\"27\",{\"property\":\"og:image:height\",\"content\":\"627\"}],[\"$\",\"meta\",\"28\",{\"property\":\"og:image:alt\",\"content\":\"Plarium logo\"}],[\"$\",\"meta\",\"29\",{\"property\":\"og:type\",\"content\":\"website\"}],[\"$\",\"meta\",\"30\",{\"name\":\"twitter:card\",\"content\":\"summary_large_image\"}],[\"$\",\"meta\",\"31\",{\"name\":\"twitter:site\",\"content\":\"@plarium.com\"}],[\"$\",\"meta\",\"32\",{\"name\":\"twitter:title\",\"content\":\"External Player Support Agent (Mech Arena) (Mech Arena) | Plarium vacancy | company.plarium.com\"}],[\"$\",\"meta\",\"33\",{\"name\":\"twitter:description\",\"content\":\"Position of External Player Support Agent (Mech Arena) at Plarium. Want to join us? Check out the vacancy and send us your CV.\"}],[\"$\",\"meta\",\"34\",{\"name\":\"twitter:image\",\"content\":\"https://company.plarium.com/images/primary-logo.jpg\"}],[\"$\",\"link\",\"35\",{\"rel\":\"shortcut icon\",\"href\":\"/favicon/favicon-16x16.png\"}],[\"$\",\"link\",\"36\",{\"rel\":\"icon\",\"href\":\"/favicon/favicon-16x16.png\",\"sizes\":\"16x16\",\"type\":\"image/png\"}],\"$Lf\",\"$L10\",\"$L11\"]\n"]) self.__next_f.push([1,"12:I[27201,[\"/_next/static/chunks/432ydemxq-160.js\"],\"IconMark\"]\nf:[\"$\",\"link\",\"37\",{\"rel\":\"icon\",\"href\":\"/favicon/favicon-32x32.png\",\"sizes\":\"32x32\",\"type\":\"image/png\"}]\n10:[\"$\",\"link\",\"38\",{\"rel\":\"apple-touch-icon\",\"href\":\"/favicon/favicon-16x16.png\"}]\n11:[\"$\",\"$L12\",\"39\",{}]\n"]) self.__next_f.push([1,"13:I[195582,[\"/_next/static/chunks/01t17l1dfm4vt.js\",\"/_next/static/chunks/0ep6x4hvodur8.js\",\"/_next/static/chunks/0ypg8fbgrib8n.js\",\"/_next/static/chunks/315rqewtx6af6.js\"],\"default\"]\n14:I[153264,[\"/_next/static/chunks/01t17l1dfm4vt.js\",\"/_next/static/chunks/0ep6x4hvodur8.js\",\"/_next/static/chunks/0ypg8fbgrib8n.js\",\"/_next/static/chunks/315rqewtx6af6.js\"],\"default\"]\n15:T5fe,"]) self.__next_f.push([1,"\u003cp\u003e\u003cspan style=\"text-transform: none;\"\u003eThis role is based in Playamp, the ecosystem Plarium is part of. Playamp brings together six international mobile and PC game studios: Plarium, InnoGames, Snowprint, Hutch, Ninja Kiwi, and Futureplay. Playamp's shared teams cover marketing, data and analytics, applied AI, player services, and direct-to-consumer monetization. Together, they support over 60 games, including Plarium's.\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eWe are expanding our external support team for players of Mech Arena, a third-person MMO shooter focused on team interaction and competition, as well as character and weapon development. The game is enjoyed by more than 50 million players worldwide — you can find it on \u003c/span\u003e\u003ca href=\"https://apps.apple.com/us/app/mech%20-%20arena%20-%20robot%20-%20showdown/id1377591228\"\u003e\u003cspan\u003eiOS\u003c/span\u003e\u003c/a\u003e\u003cspan\u003e, \u003c/span\u003e\u003ca href=\"https://play.google.com/store/apps/details?id=com.plarium.mechlegion\u0026amp;hl=en_US\"\u003e\u003cspan\u003eAndroid\u003c/span\u003e\u003c/a\u003e\u003cspan\u003e and \u003c/span\u003e\u003ca href=\"https://plarium.com/en/game/mech-arena/\"\u003e\u003cspan\u003ePC/Mac\u003c/span\u003e\u003c/a\u003e\u003cspan\u003e.\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan\u003eThis position involves 6 weeks of paid training: Monday to Friday from 10:00 to 18:30 Kyiv time (GMT+2).\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cspan style=\"text-transform: none;\"\u003eUpon completion of this training, work will be in shifts from 16:00 to 00:30 from \u003c/span\u003e\u003cspan\u003eWednesday to Sunday\u003c/span\u003e\u003cspan style=\"text-transform: none;\"\u003e.\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003e\u003cspan\u003eThis position requires Ukrainian citizenship or a work permit for Ukraine.\u0026nbsp;\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e"]) self.__next_f.push([1,"5:[\"$\",\"$L13\",null,{\"children\":[\"$\",\"$L14\",null,{\"vacancy\":{\"id\":1277,\"slug\":\"external-player-support-agent-mech-arena-456-1277\",\"recruitingVacancyId\":2158,\"title\":\"External Player Support Agent (Mech Arena)\",\"department\":\"General\",\"location\":\"Lviv\",\"locationIds\":[36],\"direction\":\"General\",\"project\":\"Mech Arena\",\"relocation\":false,\"remote\":[\"Ukraine\"],\"hybrid\":false,\"studios\":[{\"url\":\"/studio/ukraine-lviv/\",\"onBoardType\":\"ukraine\",\"cityName\":\"Lviv\"}],\"externalUrl\":null,\"externalSubscriptionUrl\":null,\"isExternal\":false,\"vacancyData\":[{\"header\":\"About the department\",\"text\":\"$15\",\"withHeader\":false,\"type\":1,\"imageLinks\":null},{\"header\":\"Responsibilities\",\"text\":\"\u003cul\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eManaging player requests via email using Zendesk\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eExplaining game functionalities to players using your knowledge of game mechanics\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eInvestigating cases related to accrual and use of game resources\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eCreating bug reports and technical reports\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eInteracting with our in-house team of support agents\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\",\"withHeader\":true,\"type\":1,\"imageLinks\":null},{\"header\":\"What we expect\",\"text\":\"\u003cul\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eEnglish language skills (written and spoken) at the upper-intermediate level or higher\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eFluency in Ukrainian\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eInterest in games and an understanding of game mechanics\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eEffective communication skills and understanding of customer communication principles\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eDesire to work in a team\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eTime management skills and the ability to multitask\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eA laptop or PC and the ability to work during power outages\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eUkrainian citizenship or a work permit for Ukraine\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\",\"withHeader\":true,\"type\":1,\"imageLinks\":null},{\"header\":\"Desired\",\"text\":\"\u003cul\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eAction shooter gaming experience\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eKnowledge of software testing and a deep understanding of the principles of bug report creation\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\",\"withHeader\":true,\"type\":1,\"imageLinks\":null},{\"header\":\"What we offer\",\"text\":\"\u003cul\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eCooperation under a gig contract\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eOpportunity to work remotely\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003e20 calendar days of paid vacation and days off on public holidays\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eFully paid sick leave\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\",\"withHeader\":true,\"type\":1,\"imageLinks\":null}],\"mainStudio\":{\"id\":11,\"name\":\"Playamp Services\"},\"sendCvFormQuestions\":[{\"id\":1718,\"isRequired\":true,\"question\":\"What is your level of proficiency in English?\"},{\"id\":1719,\"isRequired\":true,\"question\":\"Please specify your current location.\"},{\"id\":1720,\"isRequired\":true,\"question\":\"For this role, you’ll need a PC or laptop, headphones with a microphone, a stable internet connection, as well as alternative power sources in case of outages. Do you have this equipment?\"},{\"id\":1721,\"isRequired\":true,\"question\":\"Do you play video games? If so, what are your favorite games, and what is the last one you played? \"}],\"availableFirstReasons\":[{\"id\":21,\"title\":\"ArtStation\",\"children\":null},{\"id\":13,\"title\":\"Conference\",\"children\":null},{\"id\":6,\"title\":\"dou.ua\",\"children\":null},{\"id\":2,\"title\":\"Facebook\",\"children\":null},{\"id\":9,\"title\":\"Friend/acquaintance\",\"children\":null},{\"id\":15,\"title\":\"Games Gathering\",\"children\":null},{\"id\":22,\"title\":\"Games Jobs Direct\",\"children\":null},{\"id\":3,\"title\":\"Gamis / Taasiya / College / University\",\"children\":\"select\",\"options\":[{\"id\":4,\"title\":\"Bar Ilan\",\"children\":null},{\"id\":3,\"title\":\"Ben Gurion\",\"children\":null},{\"id\":0,\"title\":\"IDC\",\"children\":null},{\"id\":5,\"title\":\"My school is not in the list\",\"children\":\"text\"},{\"id\":1,\"title\":\"Technion\",\"children\":null},{\"id\":2,\"title\":\"Tel Aviv\",\"children\":null}]},{\"id\":20,\"title\":\"Google or other search engine\",\"children\":null},{\"id\":19,\"title\":\"grc.ua\",\"children\":null},{\"id\":8,\"title\":\"Instagram\",\"children\":null},{\"id\":24,\"title\":\"Job alert\",\"children\":null},{\"id\":23,\"title\":\"Just Join IT\",\"children\":null},{\"id\":1,\"title\":\"LinkedIn\",\"children\":null},{\"id\":18,\"title\":\"Movie Theater Ad\",\"children\":null},{\"id\":14,\"title\":\"Other\",\"children\":\"text\"},{\"id\":4,\"title\":\"Plarium Empployee\",\"children\":\"text\"},{\"id\":12,\"title\":\"Plarium's official website\",\"children\":null},{\"id\":7,\"title\":\"rabota.ua\",\"children\":null},{\"id\":10,\"title\":\"Recruiter\",\"children\":null},{\"id\":11,\"title\":\"Search engine results\",\"children\":null},{\"id\":16,\"title\":\"Telegram\",\"children\":null},{\"id\":17,\"title\":\"TV commercial\",\"children\":null},{\"id\":5,\"title\":\"work.ua\",\"children\":null}]},\"vacancyUrl\":\"/career/external-player-support-agent-mech-arena-456-1277/\",\"footerVacancies\":[{\"slug\":\"environment-artist-197-1272\",\"link\":{\"href\":\"/career/[slug]/\",\"as\":\"/career/environment-artist-197-1272/\"},\"title\":\"3D Environment Artist\",\"department\":\"General\",\"isHot\":false,\"location\":[\"Kharkiv\",\"Lviv\",\"Warsaw\"],\"direction\":{\"id\":17,\"name\":\"Art\"},\"relocation\":false,\"remoteLocation\":[\"Poland\",\"Ukraine\"],\"project\":\"RAID: Shadow Legends\",\"hybrid\":false},{\"slug\":\"character-concept-artist-778-1257\",\"link\":{\"href\":\"/career/[slug]/\",\"as\":\"/career/character-concept-artist-778-1257/\"},\"title\":\"Character Concept Artist\",\"department\":\"General\",\"isHot\":false,\"location\":[\"Barcelona\",\"Kharkiv\",\"Lviv\",\"Warsaw\"],\"direction\":{\"id\":17,\"name\":\"Art\"},\"relocation\":false,\"remoteLocation\":[\"Poland\",\"Spain\",\"Ukraine\"],\"project\":\"New Game\",\"hybrid\":false},{\"slug\":\"operation-support-manager-15-1270\",\"link\":{\"href\":\"/career/[slug]/\",\"as\":\"/career/operation-support-manager-15-1270/\"},\"title\":\"Office Manager\",\"department\":\"General\",\"isHot\":false,\"location\":[\"Lviv\"],\"direction\":{\"id\":4,\"name\":\"General\"},\"relocation\":false,\"remoteLocation\":[],\"project\":null,\"hybrid\":false},{\"slug\":\"outsourcing-coordinator-450-1262\",\"link\":{\"href\":\"/career/[slug]/\",\"as\":\"/career/outsourcing-coordinator-450-1262/\"},\"title\":\"Outsourcing Coordinator\",\"department\":\"General\",\"isHot\":false,\"location\":[\"Kharkiv\",\"Lviv\"],\"direction\":{\"id\":4,\"name\":\"General\"},\"relocation\":false,\"remoteLocation\":[\"Ukraine\"],\"project\":\"General\",\"hybrid\":false},{\"slug\":\"player-support-agent-456-1266\",\"link\":{\"href\":\"/career/[slug]/\",\"as\":\"/career/player-support-agent-456-1266/\"},\"title\":\"Player Support Agent \",\"department\":\"General\",\"isHot\":false,\"location\":[\"Lviv\"],\"direction\":{\"id\":4,\"name\":\"General\"},\"relocation\":false,\"remoteLocation\":[\"Ukraine\"],\"project\":\"RAID: Shadow Legends\",\"hybrid\":false},{\"slug\":\"project-coordinator-837-1265\",\"link\":{\"href\":\"/career/[slug]/\",\"as\":\"/career/project-coordinator-837-1265/\"},\"title\":\"Senior Project Coordinator (Marketing Operations)\",\"department\":\"General\",\"isHot\":false,\"location\":[\"Kharkiv\",\"Lviv\"],\"direction\":{\"id\":4,\"name\":\"General\"},\"relocation\":false,\"remoteLocation\":[\"Ukraine\"],\"project\":\"General\",\"hybrid\":false},{\"slug\":\"creative-manager-797-1248\",\"link\":{\"href\":\"/career/[slug]/\",\"as\":\"/career/creative-manager-797-1248/\"},\"title\":\"Creative Manager\",\"department\":\"General\",\"isHot\":false,\"location\":[\"Barcelona\",\"Kharkiv\",\"Lviv\",\"Warsaw\"],\"direction\":{\"id\":14,\"name\":\"Marketing\"},\"relocation\":false,\"remoteLocation\":[\"Poland\",\"Spain\",\"Ukraine\"],\"project\":\"General\",\"hybrid\":false},{\"slug\":\"game-designer-8-1264\",\"link\":{\"href\":\"/career/[slug]/\",\"as\":\"/career/game-designer-8-1264/\"},\"title\":\"Game Designer \",\"department\":\"General\",\"isHot\":false,\"location\":[\"Kharkiv\",\"Lviv\"],\"direction\":{\"id\":15,\"name\":\"Game Design \u0026 Analytics\"},\"relocation\":false,\"remoteLocation\":[\"Ukraine\"],\"project\":\"RAID: Shadow Legends\",\"hybrid\":false},{\"slug\":\"liveops-specialist-673-1274\",\"link\":{\"href\":\"/career/[slug]/\",\"as\":\"/career/liveops-specialist-673-1274/\"},\"title\":\"LiveOps Specialist\",\"department\":\"General\",\"isHot\":false,\"location\":[\"Kharkiv\",\"Lviv\",\"Warsaw\"],\"direction\":{\"id\":15,\"name\":\"Game Design \u0026 Analytics\"},\"relocation\":false,\"remoteLocation\":[\"Poland\",\"Ukraine\"],\"project\":\"General\",\"hybrid\":false}],\"directions\":[{\"id\":17,\"name\":\"Art\"},{\"id\":4,\"name\":\"General\"},{\"id\":14,\"name\":\"Marketing\"},{\"id\":15,\"name\":\"Game Design \u0026 Analytics\"}],\"subscriptionId\":null}]}]\n"]) self.__next_f.push([1,"16:I[479520,[\"/_next/static/chunks/01t17l1dfm4vt.js\",\"/_next/static/chunks/0ep6x4hvodur8.js\",\"/_next/static/chunks/0ypg8fbgrib8n.js\"],\"\"]\n17:I[223474,[\"/_next/static/chunks/01t17l1dfm4vt.js\",\"/_next/static/chunks/0ep6x4hvodur8.js\",\"/_next/static/chunks/0ypg8fbgrib8n.js\"],\"default\"]\n18:I[901853,[\"/_next/static/chunks/01t17l1dfm4vt.js\",\"/_next/static/chunks/0ep6x4hvodur8.js\",\"/_next/static/chunks/0ypg8fbgrib8n.js\"],\"SuppressScriptWarning\"]\n1a:I[544908,[\"/_next/static/chunks/01t17l1dfm4vt.js\",\"/_next/static/chunks/0ep6x4hvodur8.js\",\"/_next/static/chunks/0ypg8fbgrib8n.js\",\"/_next/static/chunks/315rqewtx6af6.js\"],\"default\"]\n1b:I[64928,[\"/_next/static/chunks/01t17l1dfm4vt.js\",\"/_next/static/chunks/0ep6x4hvodur8.js\",\"/_next/static/chunks/0ypg8fbgrib8n.js\",\"/_next/static/chunks/1lvg--d0-u18s.js\"],\"default\"]\n1c:I[955934,[\"/_next/static/chunks/01t17l1dfm4vt.js\",\"/_next/static/chunks/0ep6x4hvodur8.js\",\"/_next/static/chunks/0ypg8fbgrib8n.js\",\"/_next/static/chunks/2uiwu-5nxik43.js\"],\"default\"]\n:HL[\"/_next/static/chunks/07mw2cpidt9hv.css\",\"style\"]\n19:[\"$\",\"iframe\",null,{\"src\":\"https://www.googletagmanager.com/ns.html?id=GTM-K24GQBWN\",\"height\":\"0\",\"width\":\"0\",\"style\":{\"display\":\"none\",\"visibility\":\"hidden\"},\"aria-hidden\":\"true\",\"title\":\"Google Tag Manager\"}]\n"]) self.__next_f.push([1,"4:[\"$\",\"html\",null,{\"lang\":\"en\",\"children\":[[\"$\",\"head\",null,{\"children\":[[[\"$\",\"$L16\",null,{\"src\":\"https://cdn-ukwest.onetrust.com/consent/0da282c9-44f4-4532-a720-6b7375912563/OtAutoBlock.js\",\"type\":\"text/javascript\",\"strategy\":\"beforeInteractive\"}],[\"$\",\"$L16\",null,{\"src\":\"https://cdn-ukwest.onetrust.com/scripttemplates/otSDKStub.js\",\"data-document-language\":\"true\",\"type\":\"text/javascript\",\"data-domain-script\":\"0da282c9-44f4-4532-a720-6b7375912563\",\"strategy\":\"beforeInteractive\"}],[\"$\",\"$L16\",null,{\"id\":\"oneTrust-function\",\"type\":\"text/javascript\",\"strategy\":\"beforeInteractive\",\"children\":\"function OptanonWrapper() {}\"}]],[\"$\",\"$L16\",null,{\"id\":\"scrollRestoration\",\"dangerouslySetInnerHTML\":{\"__html\":\"history.scrollRestoration = \\\"manual\\\"\"},\"strategy\":\"beforeInteractive\"}]]}],[\"$\",\"body\",null,{\"suppressHydrationWarning\":true,\"children\":[[\"$\",\"$L17\",null,{}],[\"$\",\"$L18\",null,{}],[\"$\",\"$L16\",null,{\"id\":\"gtm-script\",\"type\":\"text/javascript\",\"dangerouslySetInnerHTML\":{\"__html\":\"(function(w,d,s,l,i){\\n w[l]=w[l]||[];\\n w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});\\n var f=d.getElementsByTagName(s)[0],\\n j=d.createElement(s),\\n dl=l!='dataLayer'?'\u0026l='+l:'';\\n j.async=true;\\n j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;\\n j.setAttributeNode(d.createAttribute('data-ot-ignore'))\\n f.parentNode.insertBefore(j,f);\\n })(window,document,'script','dataLayer', \\\"GTM-K24GQBWN\\\");\"}}],[\"$\",\"noscript\",null,{\"children\":\"$19\"}],[\"$\",\"$L1a\",null,{\"lang\":\"en\",\"device\":{\"isMobile\":false,\"isTablet\":false,\"isDesktop\":true,\"isIOS\":false,\"isAndroid\":false,\"deviceType\":\"desktop\",\"os\":\"Windows\",\"browser\":{\"name\":\"Chrome\",\"version\":124}},\"countryLanguage\":\"en\",\"initialViewport\":{\"width\":1200},\"children\":[\"$\",\"$L2\",null,{\"parallelRouterKey\":\"children\",\"error\":\"$1b\",\"errorStyles\":[[\"$\",\"link\",\"0\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/chunks/07mw2cpidt9hv.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\",\"nonce\":\"$undefined\"}]],\"errorScripts\":[[\"$\",\"script\",\"script-0\",{\"src\":\"/_next/static/chunks/1lvg--d0-u18s.js\",\"async\":true,\"nonce\":\"$undefined\"}]],\"template\":[\"$\",\"$L3\",null,{}],\"templateStyles\":\"$undefined\",\"templateScripts\":\"$undefined\",\"notFound\":[[\"$\",\"$L1c\",null,{}],[[\"$\",\"link\",\"0\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/chunks/07mw2cpidt9hv.css\",\"precedence\":\"next\",\"crossOrigin\":\"$undefined\",\"nonce\":\"$undefined\"}]]],\"forbidden\":\"$undefined\",\"unauthorized\":\"$undefined\"}]}]]}]]}]\n"])

Posted by Plarium and synced from their own careers page. DevQuest doesn’t take a fee, doesn’t sit between you and the studio, and doesn’t sell your data — you apply directly with them.

More like this: Player Support jobs · All Plarium openings · Browse every category