Senior IT Manager

Senior IT Manager - LEGO Digital Play

:root {

--company-primary-bg-color: 255, 255, 255;

--company-primary-bg-contrast-color: #000000;

--company-secondary-bg-color: 255, 212, 0;

--company-secondary-bg-light-5-color: 255, 216, 26;

--company-secondary-bg-fallback-color: 255, 212, 0;

--company-primary-text-color: 37, 37, 37;

--company-primary-text-dark-5-color: 24, 24, 24;

--company-primary-text-dark-10-color: 11, 11, 11;

--company-primary-text-light-50-color: 164, 164, 164;

--company-primary-text-light-77-color: 233, 233, 233;

--company-secondary-text-color: 255, 255, 255;

--company-secondary-text-light-5-color: 255, 255, 255;

--company-secondary-text-light-15-color: 255, 255, 255;

--company-link-color: 255, 212, 0;

--company-link-color-on-white: 102, 85, 0;

--company-color: 255, 212, 0;

--company-button-text-color: 255, 255, 255;

--company-button-bg-color: 255, 212, 0;

--company-button-bg-light-5-color: 255, 216, 26;

--company-button-bg-light-15-color: 255, 225, 77;

--company-button-bg-color-on-white: 102, 85, 0;

--company-secondary-text-color-on-white: 77, 77, 77;

--company-border-radius: 40px;

--company-header-font-family: "Roboto";

--company-header-font-weight: 700;

--company-body-font-family: "Inter";

--company-body-font-weight: 400;

}

@font-face {

font-family: "Roboto";

src: url("https://assets-aws.teamtailor-cdn.com/assets/careersite/Roboto-latin-basic-739f7cad.woff2") format("woff2");

unicode-range: U+0020-007F,U+2000-206F;

}

@font-face {

font-family: "Roboto";

src: url("https://assets-aws.teamtailor-cdn.com/assets/careersite/Roboto-latin-supplement-15ca217b.woff2") format("woff2");

unicode-range: U+00A0-00FF;

}

@font-face {

font-family: "Roboto";

src: url("https://assets-aws.teamtailor-cdn.com/assets/careersite/Roboto-other-d608328b.woff2") format("woff2");

unicode-range: U+0100-1FFF,U+2070-E007F;

}

@font-face {

font-family: "Inter";

src: url("https://assets-aws.teamtailor-cdn.com/assets/careersite/Inter-latin-basic-1cec9a00.woff2") format("woff2");

unicode-range: U+0020-007F,U+2000-206F;

}

@font-face {

font-family: "Inter";

src: url("https://assets-aws.teamtailor-cdn.com/assets/careersite/Inter-latin-supplement-75d0cb49.woff2") format("woff2");

unicode-range: U+00A0-00FF;

}

@font-face {

font-family: "Inter";

src: url("https://assets-aws.teamtailor-cdn.com/assets/careersite/Inter-other-687d716a.woff2") format("woff2");

unicode-range: U+0100-1FFF,U+2070-E007F;

}

Skip to main content

This website uses cookies to ensure you get the best experience.

LEGO Digital Play and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it.

If you consent to it, we will also use cookies for analytics purposes.

See our Cookie Policy to read more about the cookies we set.

You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.

common--cookies--alert#acceptAll">Accept all cookies

common--cookies--alert#disableAll">Decline all non-necessary cookies

common--cookies--alert#openPreferences">Cookie preferences

common--cookies--preferences#open" class="company-links bg-company-primary text-company-primary shadow-form inset-x-16 mb-16 rounded max-w-(--breakpoint-sm) p-16 overflow-auto max-h-[80vh] z-cookie-alert backdrop:bg-[rgba(0,0,0,0.6)] sm:p-40 sm:mb-auto fixed top-8">

Select which cookies you accept

On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.

If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site.

To learn more about what the different types of cookies do, how your data is used when they are set etc, see our Cookie Policy .

Strictly necessary

These cookies are necessary to make the site work properly, and are always set when you visit the site.

Vendors

Teamtailor

common--cookies--preferences#handleCategoryToggle">

Analytics

These cookies collect information to help us understand how the site is being used.

Vendors

Teamtailor

common--cookies--preferences#handleAccept">Accept these cookies

common--cookies--preferences#handleDecline">Decline all non-necessary cookies

{"@context":"http://schema.org/","@type":"JobPosting","title":"Senior IT Manager","description":"\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eLEGO Digital Play\u003c/strong\u003e will bring the LEGO brand into digital entertainment in new, innovative, and wholly-owned ways. Our mission is to ensure the LEGO Brand remains as powerfully a part of children’s lives in the coming decades as it has ever been. We aim to reach every kid on the planet, their parents, and adult fans of LEGO—and provide them with meaningful, magical, and playful new experiences.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan\u003eWe are at the earliest phases of this new company, offering a unique opportunity to build a new entity for the world's most beloved and trusted brand. Our culture is open, collaborative, intellectually rigorous, and creatively vibrant.\u003c/span\u003e\u003c/p\u003e\u003ch5\u003e\u003cspan\u003e\u003cstrong\u003eRole Summary\u003c/strong\u003e\u003c/span\u003e\u003c/h5\u003e\u003cp\u003eWe are looking for a hands-on IT Manager to run day-to-day IT and act as second in command to our IT Director. You will spend real time in the support queue, working 2nd and 3rd line tickets and taking escalations from the team, and you will also lead IT projects from first plan through to adoption. When the IT Director is away, you will step in for them.\u003c/p\u003e\u003cp\u003e\u003cspan\u003eOur people are working across various offices and locations; you will make sure every one of them gets secure, reliable IT, whatever their location or time zone. This role suits someone who is as comfortable fixing a laptop at a developer's desk as presenting a project plan to senior leaders.\u003c/span\u003e\u003c/p\u003e\u003ch5\u003e\u003cspan\u003e\u003cstrong\u003eKey Responsibilities\u003c/strong\u003e\u003c/span\u003e\u003c/h5\u003e\u003cp\u003e• Run day-to-day IT operations across our offices and remote teams, and work the support queue yourself: pick up 2nd and 3rd line tickets, take escalations from the IT Engineers and see problems through to a lasting fix.\u003c/p\u003e\u003cp\u003e• Deputise for the IT Director: cover in their absence, help shape the IT roadmap, policies and budget, and represent IT with leaders across the business and with partner teams elsewhere in the LEGO family of companies.\u003c/p\u003e\u003cp\u003e• Lead, coach and develop a small team of IT Engineers, setting clear priorities, running regular one-to-ones and helping hire as the team grows.\u003c/p\u003e\u003cp\u003e• Own the service desk end to end, from tooling and request flows to service levels, self-service, knowledge base and reporting, and act on what the data shows.\u003c/p\u003e\u003cp\u003e• Design and run joiner, mover and leaver journeys with People \u0026amp; Culture, so employees and contractors anywhere in the world get the right access and equipment on day one and lose access promptly when they leave.\u003c/p\u003e\u003cp\u003e• Manage identity and devices for a mixed Mac and Windows estate, including single sign-on, multi-factor authentication, access reviews, patching and software deployment, and support creative and engineering teams with high-spec workstations, source control access and build machines.\u003c/p\u003e\u003cp\u003e• Run the hardware lifecycle for offices and remote workers in several countries, from forecasting and purchasing to international shipping, asset records and secure returns, and manage the IT suppliers and partners who support it.\u003c/p\u003e\u003cp\u003e• Plan and deliver IT projects across collaboration tools, identity, devices and office technology, bring new teams and sites onto common standards, and work with the security team to assess new applications and suppliers, manage incidents and keep recovery plans current.\u003c/p\u003e\u003ch5\u003e\u003cspan\u003e\u003cstrong\u003eRequired Qualifications\u003c/strong\u003e\u003c/span\u003e\u003c/h5\u003e\u003cp\u003e• Substantial hands-on IT experience, with a track record of running IT operations and a service desk while still working tickets yourself.\u003c/p\u003e\u003cp\u003e• Experience leading and developing a small technical team, and stepping up to cover for a senior IT leader.\u003c/p\u003e\u003cp\u003e• You will have selected and rolled out a service management platform before, including request types, service levels, self-service and reporting.\u003c/p\u003e\u003cp\u003e• Strong, current hands-on skills in cloud identity (for example Okta or Entra ID) and device management for Mac and Windows (for example Intune or Jamf).\u003c/p\u003e\u003cp\u003e• Experience running Google Workspace and Microsoft 365, including where both are used side by side.\u003c/p\u003e\u003cp\u003e• Experience supporting a distributed workforce across countries and time zones, including contractors, remote device logistics and small or shared office sites.\u003c/p\u003e\u003cp\u003e• A track record of delivering IT projects from plan to adoption, such as platform migrations, identity rollouts or office moves.\u003c/p\u003e\u003cp\u003e• Practical security knowledge and experience working alongside a security team.\u003c/p\u003e\u003cp\u003e• Clear communication with everyone from new starters to senior leaders, and willingness to travel between our offices.\u003c/p\u003e\u003ch5\u003e\u003cspan\u003e\u003cstrong\u003ePreferred Qualifications\u003c/strong\u003e\u003c/span\u003e\u003c/h5\u003e\u003cp\u003e• Experience in a games, VFX, animation or other creative technology studio.\u003c/p\u003e\u003cp\u003e• Familiarity with game development infrastructure such as Perforce, build machines or game engines.\u003c/p\u003e\u003cp\u003e• Experience bringing new teams or offices onto shared IT standards.\u003c/p\u003e\u003cp\u003e• Experience in an international organisation, with offices spanning different markets internationally \u003c/p\u003e\u003cp\u003e• Scripting or automation skills, for example PowerShell, Python or Bash, or experience automating identity workflows.\u003c/p\u003e\u003cp\u003e• A pragmatic ITIL or similar service management background.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eHybrid Working: \u003c/strong\u003eThis role is based in our London office. Our hybrid working policy is three days a week in the office.\u003c/p\u003e","identifier":{"@type":"PropertyValue","name":"LEGO Digital Play","value":"8671145"},"datePosted":"2026-11-05T10:02:00+00:00","employmentType":"FULL_TIME","directApply":true,"hiringOrganization":{"@type":"Organization","name":"LEGO Digital Play","sameAs":"https://careers.legodigitalplay.com","logo":"https://images.teamtailor-cdn.com/images/s3/teamtailor-production/logotype-v3/image_uploads/f96ca5a0-3196-491b-86d4-1417f6972534/original.png"},"jobLocation":[{"@type":"Place","address":{"streetAddress":"10 York Road","addressLocality":"London","postalCode":"SE1 7","addressCountry":"GB","addressRegion":null,"@type":"PostalAddress"}},{"@type":"Place","address":{"streetAddress":"Åstvej 1","addressLocality":"Billund","postalCode":"7190","addressCountry":"DK","addressRegion":null,"@type":"PostalAddress"}}]}

common--header--menu#toggle"

data-common--header--menu-target="button"

>

Career menu

People

JOIN LEGO DIGITAL PLAY

Employee

Log in as employee

Candidate

Log in to Connect

Enterprise

LEGO Digital Play London Office, LEGO Campus

Hybrid

Senior IT Manager

careersite--jobs--form-overlay#showFormOverlay" data-careersite--jobs--form-overlay-target="coverButton">

Apply for this job

blocks--cover--scroll#handleScrollDown" title="Scroll to content">

LEGO Digital Play will bring the LEGO brand into digital entertainment in new, innovative, and wholly-owned ways. Our mission is to ensure the LEGO Brand remains as powerfully a part of children’s lives in the coming decades as it has ever been. We aim to reach every kid on the planet, their parents, and adult fans of LEGO—and provide them with meaningful, magical, and playful new experiences.

We are at the earliest phases of this new company, offering a unique opportunity to build a new entity for the world's most beloved and trusted brand. Our culture is open, collaborative, intellectually rigorous, and creatively vibrant.

Role Summary We are looking for a hands-on IT Manager to run day-to-day IT and act as second in command to our IT Director. You will spend real time in the support queue, working 2nd and 3rd line tickets and taking escalations from the team, and you will also lead IT projects from first plan through to adoption. When the IT Director is away, you will step in for them.

Our people are working across various offices and locations; you will make sure every one of them gets secure, reliable IT, whatever their location or time zone. This role suits someone who is as comfortable fixing a laptop at a developer's desk as presenting a project plan to senior leaders.

Key Responsibilities • Run day-to-day IT operations across our offices and remote teams, and work the support queue yourself: pick up 2nd and 3rd line tickets, take escalations from the IT Engineers and see problems through to a lasting fix.

• Deputise for the IT Director: cover in their absence, help shape the IT roadmap, policies and budget, and represent IT with leaders across the business and with partner teams elsewhere in the LEGO family of companies.

• Lead, coach and develop a small team of IT Engineers, setting clear priorities, running regular one-to-ones and helping hire as the team grows.

• Own the service desk end to end, from tooling and request flows to service levels, self-service, knowledge base and reporting, and act on what the data shows.

• Design and run joiner, mover and leaver journeys with People & Culture, so employees and contractors anywhere in the world get the right access and equipment on day one and lose access promptly when they leave.

• Manage identity and devices for a mixed Mac and Windows estate, including single sign-on, multi-factor authentication, access reviews, patching and software deployment, and support creative and engineering teams with high-spec workstations, source control access and build machines.

• Run the hardware lifecycle for offices and remote workers in several countries, from forecasting and purchasing to international shipping, asset records and secure returns, and manage the IT suppliers and partners who support it.

• Plan and deliver IT projects across collaboration tools, identity, devices and office technology, bring new teams and sites onto common standards, and work with the security team to assess new applications and suppliers, manage incidents and keep recovery plans current.

Required Qualifications • Substantial hands-on IT experience, with a track record of running IT operations and a service desk while still working tickets yourself.

• Experience leading and developing a small technical team, and stepping up to cover for a senior IT leader.

• You will have selected and rolled out a service management platform before, including request types, service levels, self-service and reporting.

• Strong, current hands-on skills in cloud identity (for example Okta or Entra ID) and device management for Mac and Windows (for example Intune or Jamf).

• Experience running Google Workspace and Microsoft 365, including where both are used side by side.

• Experience supporting a distributed workforce across countries and time zones, including contractors, remote device logistics and small or shared office sites.

• A track record of delivering IT projects from plan to adoption, such as platform migrations, identity rollouts or office moves.

• Practical security knowledge and experience working alongside a security team.

• Clear communication with everyone from new starters to senior leaders, and willingness to travel between our offices.

Preferred Qualifications • Experience in a games, VFX, animation or other creative technology studio.

• Familiarity with game development infrastructure such as Perforce, build machines or game engines.

• Experience bringing new teams or offices onto shared IT standards.

• Experience in an international organisation, with offices spanning different markets internationally • Scripting or automation skills, for example PowerShell, Python or Bash, or experience automating identity workflows.

• A pragmatic ITIL or similar service management background.

Hybrid Working: This role is based in our London office. Our hybrid working policy is three days a week in the office.

Department

Enterprise

Locations

LEGO Digital Play London Office, LEGO Campus

Remote status

Hybrid

careersite--jobs--form-overlay#showFormOverlay">Apply for this job

jobs--overlay#unobserveClickOutside

common--modal:closed->jobs--overlay#observeClickOutside

" data-jobs--overlay-overlay-value="false" data-jobs--overlay-dialog-label-value="Apply for this job" data-jobs--overlay-overlay-class="fixed! flex flex-col inset-0 rounded-t-24 shadow-job-form-overlay z-career-job-application-form-overlay" data-jobs--overlay-minimize-button-hidden-class="hidden" data-careersite--jobs--form-overlay-target="form">

Enterprise

LEGO Digital Play London Office, LEGO Campus

Hybrid

Senior IT Manager

Loading application form

jobs--overlay#closeOverlay">

Close modal

People

JOIN LEGO DIGITAL PLAY

Data & privacy

cookie-preferences#openCookiePreferences" aria-label="Manage cookies" class="company-link font-company-body py-4 my-4 @sm:my-0 @sm:py-0 px-16">Manage cookies

Employee login

Candidate Connect login

Already working at LEGO Digital Play?

Let’s recruit together and find your next colleague.

Log in

Applicant tracking system

by Teamtailor

(function () {

var pageviewToken = document.currentScript.dataset.token;

function trackPageView(url) {

var searchParams = new URLSearchParams(window.location.search);

var utmSource = searchParams.get('utm_source');

window.referrer = window.referrer || utmSource || document.referrer

var payload = {

ed: pageviewToken,

visitor_uuid: window.visitor_uuid,

referrer: window.referrer,

data: {

ua: navigator.userAgent,

referrer: document.referrer,

},

url: url,

};

var xmlhttp = new XMLHttpRequest();

xmlhttp.open('POST', '/pageview', true);

xmlhttp.setRequestHeader('Content-Type', 'application/json;charset=UTF-8');

xmlhttp.withCredentials = true;

xmlhttp.addEventListener('readystatechange', function () {

if (xmlhttp.readyState === XMLHttpRequest.DONE) {

const status = xmlhttp.status;

if (status === 0 || (status >= 200 && status