Partner Events Manager, Partner Experience

Why Sony Interactive Entertainment?

Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.

Role Overview: Reporting to the Manager, Partner Events and supporting the Partner Experience team, this role will play an integral part in the event planning, production liaisons, program operations, and event systems coordination that underpin PlayStation’s global Partner Events program. This position will help deliver world-class programs through strong operational governance, platform support, data integrity, vendor management, and technical production enablement.

Working closely with the wider Partner Experience team and local Sony teams, you will support the delivery infrastructure behind high-impact B2B programs for game publishers and developers across global markets. This includes managing vendors and programs associated with partner-facing event systems, production technologies, operational workflows, reporting processes, and third-party delivery partners across registration, AV, production, connectivity, logistics, security, and on-site execution, ensuring every program is delivered with consistency, precision, and premium quality.

What you’ll be doing:

Support event end-to-end technical and operational planning including venue environments, site inspections, and third-party suppliers spanning AV, fabrication, staffing, security, transport, catering, and infrastructure services

Manage contracts, vendor onboarding, and statement-of-work processes, ensuring compliance, documentation accuracy, and operational readiness across suppliers and delivery partners

Manage purchase order and invoice workflows with accuracy, maintaining strong financial understanding of events end to end process, documentation standards, and supplier process compliance

Manage invitation data, attendee records, and guest management workflows with a high degree of accuracy, system discipline, and professionalism

Maintain and optimise the global partner events calendar, program trackers, operational dashboards, and core planning tools used to support delivery readiness

Oversee the tracking, allocation, movement, and shipment of program assets and equipment across locations, maintaining clear records and operational accountability

Develop and maintain operational documentation, run-of-show materials, production schedules, systems trackers, and vendor reporting tools

Manage the Partner Events inbox and support timely triage, escalation, and resolution across operational, technical, and partner-facing requests

Support event system configuration, signage planning, registration flow design, and attendee-facing technology with strong operational attention to detail

Partner cross-functionally with internal stakeholders and external vendors to support AV, production, livestreaming, Wi-Fi/connectivity, registration platforms, and other technical delivery requirements

Support vendor briefing, quote evaluation, service-level tracking, issue resolution, and post-event reporting to help ensure consistent, high-quality delivery before, during, and after each program

Contribute to continuous improvement across partner event operations, workflows, documentation, and delivery processes as the program evolves

What we’re looking for:

Excellent communication skills, with the ability to engage professionally across teams, vendors, and stakeholder groups and understanding operational requirements clearly

Demonstrated experience supporting complex programs, live environments, or events, with exposure to third-party vendor management and cross-functional delivery operations

Technical event execution mindset, with a deep understanding of event production technology, both online and on-site

Working knowledge of event and production technologies, including AV systems, registration platforms, badge printing, planning tools, and venue requirements

Confidence working with external vendors and technical production partners, with the ability to translate requirements clearly and help resolve operational or systems issues effectively

Strong ability to manage multiple priorities and balance concurrent workstreams across program operations, vendor management, and live delivery requirements

Resilient, adaptable, and comfortable operating in a fast-paced environment with demanding timelines

Exceptional attention to detail and a disciplined approach to execution

Highly organised, with strong planning skills and the ability to bring structure to complex programs, workflows, and delivery tools

A high standard of quality across operational deliverables, technical setup, and execution

Confidence producing clear operational documentation, status updates, and partner-facing materials to support planning and delivery

Process-minded and quality-focused, with a strong instinct for improving workflows, maintaining standards, and supporting premium partner delivery

Globally minded, with an appreciation for regional nuance, international delivery models, and cross-market operational coordination

Preferred experience:

Experience using Cvent event technology platforms to support registration, attendee management, communications, and reporting

Confidence building and maintaining registration pages, invitation workflows, confirmation emails, and attendee data records

Familiarity with on-site check-in processes, badge printing, session tracking, and resolving attendee or system issues in a live event environment

Benefits:

Discretionary bonus opportunity

Hybrid working model (FlexModes)

Private Medical Insurance

Dental Scheme

25 days holiday per year

On Site Gym

Subsidised Café

Free soft drinks

On site bar

Access to cycle garage and showers

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.