HR Operations & Front Office Specialist

HR Operations & Front Office Specialist | Garena Careers @import url(https://fonts.googleapis.com/css2?family=Montserrat:wght@400;600;700;800&display=swap);

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HR Operations & Front Office Specialist

Bangkok

People

Entry Level

Job Description Own the Front Office / Reception function and be based at the reception area as part of the role.

Welcome and assist visitors, candidates, and external parties, manage calls, deliveries, meeting rooms, and other front desk activities.

Manage office facilities, supplies, vendors, seating, and general workplace operations to ensure a smooth office environment.

Manage day-to-day HR Operations, including onboarding, offboarding, employee records, HR documentation, statutory requirements, and HR data reporting.

Support HR compliance, SOP development, and employee relations matters in line with company policies and local labor law.

Identify opportunities to improve, streamline, and automate HR processes using digital tools and AI.

Support employee engagement, training, and other People Team projects as required.

Job Requirements Bachelor’s degree in Human Resources, Business Administration, Political Science, Law, Psychology, or related fields.

2–4 years of experience in HR Operations, HR Generalist, People Operations, or related functions.

Good understanding of HR operations, employee lifecycle processes, and Thai labor law.

Comfortable taking full ownership of Reception / Front Office responsibilities while also handling HR Operations.

Strong organizational, communication, multitasking, and service-minded skills.

Strong attention to detail and ability to handle confidential employee information professionally.

Interest or experience in HR process improvement, automation, AI, or digital tools is preferred.

Good command of Thai and English.

Passion for games and the gaming industry is a plus.

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Do I re-submit my application?",answer:"Before submitting your application, please ensure all your information is accurate and up-to-date as you will be unable to modify your application after submission."},{question:"Do I need to be a hardcore gamer to join Garena?",answer:"Nope, we welcome all candidates who show a keen interest in the tech and online games industry to apply! However, for some roles such as game operations and esports, you may need to have a stronger understanding of the games industry and markets to stand out among other candidates."},{question:"How many rounds of interviews are there?",answer:"The number of interview rounds vary according to the job type and seniority of the role. You will be informed by the recruiter on the number of interview rounds."},{question:"What would I be assessed on during the interviews?",answer:"Our recruiters and hiring managers want to get to know you and learn about your various experiences and skills! You can expect some behavioral, hypothetical, technical, or case-based questions to assess on the job competencies which will differ according to the role that you have applied for."},{question:"How can I prepare for my interview?",answer:"Research and analyse the role you have applied for, and think of why this role excites you! We also recommend that you familiarise yourself with our 5 core values as we are looking for like-minded individuals to join us. Lastly, come ready with some questions of your own. This will show us that you are excited to understand more about the role you're applying for."},{question:"I am unable to attend the interview at the scheduled time slot as I have something urgent to attend to, what should I do?",answer:"We strongly encourage you to attend your scheduled interview where possible as changing your interview timeslot could cause a delay in the process. In the case that you have an urgent matter to attend to, please contact the recruiter to reschedule your interview."},{question:"I have a competing offer with a deadline. What should I do?",answer:"If you are in the midst of the interview process with us, you can let the recruiter know about your competing offer in order to schedule interviews more quickly. If possible, it is also recommended to check with the other employer if they can extend the offer deadline."},{question:"Can I apply for more than one role concurrently?",answer:"Yes, you may apply for multiple roles! However, we encourage you to think carefully and apply for the role that best aligns with your skills, experience, and interests! Our recruiters will review your application to determine the most suitable role for you."},{question:"How can I know my application status?",answer:"Our recruiters will keep you updated on your application status and the next steps of the hiring process via email. Due to the high volume of applications, our recruiters will need some time to get back to you."},{question:"Can I re-apply to the same role if I did not get it previously?",answer:"Yes, if the position has not been filled, you may apply for the role again. However, we recommend you to upskill yourself before you re-apply for the same role."},{question:"What happens at the end of my internship? Am I guaranteed a full-time role?",answer:"We may consider you for a full-time role after your internship. 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