[HN, Garena] Cộng tác viên – Business Analyst

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[HN, Garena] Cộng tác viên – Business Analyst

Hanoi

Game Operations

Internship

Gia nhập với Garena tại vị trí Cộng tác viên Business Analyst, bạn sẽ có cơ hội tham gia xây dựng và vận hành các công cụ hỗ trợ hệ sinh thái game, làm việc cùng đội ngũ sản phẩm và kỹ thuật để cải thiện hiệu quả vận hành và trải nghiệm của các hệ thống nội bộ.

Đây là vị trí phù hợp với những bạn muốn phát triển theo hướng Business Analyst / Product / Tech Operations trong môi trường công nghệ và gaming.

Job Description Cộng tác viên Business Analyst (BA) sẽ hỗ trợ trong các hoạt động:   1. Phân tích yêu cầu & tài liệu sản phẩm Hỗ trợ BA / Product Owner thu thập, làm rõ và ghi nhận yêu cầu nghiệp vụ từ các phòng ban và stakeholders.

Chuẩn bị và cập nhật tài liệu yêu cầu sản phẩm (flow cơ bản, tài liệu chức năng…).

2. Phối hợp triển khai sản phẩm Phối hợp với đội kỹ thuật và các bên liên quan để theo dõi tiến độ phát triển tính năng.

Hỗ trợ kiểm thử hệ thống (từ bản MVP đến các phiên bản nâng cấp), ghi nhận bug/issue và theo dõi quá trình xử lý.

3. Vận hành hệ thống tích hợp Hỗ trợ triển khai và vận hành các ứng dụng tích hợp với nền tảng bên thứ ba (Google, TikTok, Meta…).

Thực hiện các công việc như tạo/cấu hình app, chuẩn bị hồ sơ xin quyền truy cập nâng cao (advanced permissions).

Chỉnh sửa tài liệu, UI hoặc video theo yêu cầu của các nền tảng và theo dõi hiệu năng hoạt động.

4. Nghiên cứu & cải tiến sản phẩm Tham gia nghiên cứu, đề xuất cải tiến tính năng và hiệu năng của công cụ nội bộ.

Tìm hiểu khả năng ứng dụng AI để nâng cao hiệu quả vận hành sản phẩm.

Job Requirements Background Sinh viên năm cuối hoặc mới tốt nghiệp, có thể đi làm fulltime.

Có hiểu biết cơ bản về vai trò Business Analyst.

Đã từng thực tập hoặc tham gia các công việc liên quan đến quản lý dự án / sản phẩm / hệ thống là lợi thế.

Technical Skills Có kỹ năng viết tài liệu và trình bày logic, rõ ràng.

Biết sử dụng các công cụ BA (Figma hoặc công cụ tương đương) để mô hình hóa yêu cầu.

Có hiểu biết về SQL / Basic Query để hỗ trợ đọc và phân tích dữ liệu là một lợi thế.

Soft Skills Tư duy logic và khả năng phân tích tốt.

Kỹ năng làm việc nhóm và phối hợp với nhiều bên liên quan.

Giao tiếp rõ ràng, biết lắng nghe và tiếp nhận phản hồi.

Khả năng thích nghi nhanh với hệ thống và quy trình mới.

Chủ động học hỏi, có tinh thần cải tiến và phát triển liên tục.

Yêu thích và muốn phát triển trong ngành gaming và công nghệ.

HƯỚNG DẪN ỨNG TUYỂN Hồ sơ ứng tuyển bao gồm: CV của bạn Gaming Resume (Download template tại đường link , điền và tải lên cùng với CV của bạn)

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Do I re-submit my application?",answer:"Before submitting your application, please ensure all your information is accurate and up-to-date as you will be unable to modify your application after submission."},{question:"Do I need to be a hardcore gamer to join Garena?",answer:"Nope, we welcome all candidates who show a keen interest in the tech and online games industry to apply! However, for some roles such as game operations and esports, you may need to have a stronger understanding of the games industry and markets to stand out among other candidates."},{question:"How many rounds of interviews are there?",answer:"The number of interview rounds vary according to the job type and seniority of the role. You will be informed by the recruiter on the number of interview rounds."},{question:"What would I be assessed on during the interviews?",answer:"Our recruiters and hiring managers want to get to know you and learn about your various experiences and skills! You can expect some behavioral, hypothetical, technical, or case-based questions to assess on the job competencies which will differ according to the role that you have applied for."},{question:"How can I prepare for my interview?",answer:"Research and analyse the role you have applied for, and think of why this role excites you! We also recommend that you familiarise yourself with our 5 core values as we are looking for like-minded individuals to join us. Lastly, come ready with some questions of your own. This will show us that you are excited to understand more about the role you're applying for."},{question:"I am unable to attend the interview at the scheduled time slot as I have something urgent to attend to, what should I do?",answer:"We strongly encourage you to attend your scheduled interview where possible as changing your interview timeslot could cause a delay in the process. 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